I tried submitting a zip file of a feature article which is 4.7 megs large but your support@armorama address bounced it back to me saying that its too large.
I though 5 megs was the cut-off.
is it possible to submit my feature entry as 2 zip files in 2 emails?
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Why are my emails being returned?
BornToDig
Maryland, United States
Joined: December 25, 2002
KitMaker: 345 posts
Armorama: 311 posts
Joined: December 25, 2002
KitMaker: 345 posts
Armorama: 311 posts
Posted: Monday, July 16, 2007 - 12:02 PM UTC
Posted: Tuesday, July 17, 2007 - 03:36 AM UTC
Ralph,
Yes you can definitely submit it as two files. If the system creates an account for you via that email then you can also login and add a response to the ticket and attach the 2nd file.
As far as the file situation I will check the settings on the server, but keep in mind there is always an actual 'on-disk' file size that actually varies from the files size quoted in Windows, etc. it's the 'on-disk' file size that you have to look at.
Thanks,
Jim
Yes you can definitely submit it as two files. If the system creates an account for you via that email then you can also login and add a response to the ticket and attach the 2nd file.
As far as the file situation I will check the settings on the server, but keep in mind there is always an actual 'on-disk' file size that actually varies from the files size quoted in Windows, etc. it's the 'on-disk' file size that you have to look at.
Thanks,
Jim
wbill76
Texas, United States
Joined: May 02, 2006
KitMaker: 5,425 posts
Armorama: 4,659 posts
Joined: May 02, 2006
KitMaker: 5,425 posts
Armorama: 4,659 posts
Posted: Tuesday, July 17, 2007 - 12:18 PM UTC
Ralph,
Your Whitewash submission came through, 10 images and a word doc. Are there more or is that it? The total file size on that submission was only 1.26 MB.
Your Whitewash submission came through, 10 images and a word doc. Are there more or is that it? The total file size on that submission was only 1.26 MB.
BornToDig
Maryland, United States
Joined: December 25, 2002
KitMaker: 345 posts
Armorama: 311 posts
Joined: December 25, 2002
KitMaker: 345 posts
Armorama: 311 posts
Posted: Tuesday, July 17, 2007 - 02:45 PM UTC
that sounds about right Bill. Thanks.
Jim, thank you for the heads-up
Jim, thank you for the heads-up