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Dragon Models information

Thrashergklm

Joined: August 06, 2005
KitMaker: 179 posts
Armorama: 166 posts

Posted: Tuesday, July 21, 2009 - 09:53 AM UTC
Dose anyone know who to Contacted if i need replasment parts of a model from Dragons model Company and how long dose it normally take to get the parts from them?


Tiger16

Joined: September 17, 2008
KitMaker: 54 posts
Armorama: 39 posts

Posted: Tuesday, July 21, 2009 - 09:58 AM UTC

majjanelson

Joined: December 14, 2006
KitMaker: 1,355 posts
Armorama: 979 posts

Posted: Tuesday, July 21, 2009 - 10:40 AM UTC
Alldredge,
This is the actual DragonCare link.
I had a bad sprue, which DML didn't have any stock on. From the messages in DragonCare, it appeared I was communicating with someone in the USA, since they said "we don't know how long it will take DML in China to send it, maybe 6 weeks".
I ended up getting an alternative sprue from another kit that they did have in stock/available. They were very helpful and the replacement arrived in 3 days once we figured out what I could get.
Hopefully, you won't need something that has to come from China.
This is the actual DragonCare link.
I had a bad sprue, which DML didn't have any stock on. From the messages in DragonCare, it appeared I was communicating with someone in the USA, since they said "we don't know how long it will take DML in China to send it, maybe 6 weeks".
I ended up getting an alternative sprue from another kit that they did have in stock/available. They were very helpful and the replacement arrived in 3 days once we figured out what I could get.
Hopefully, you won't need something that has to come from China.

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