Jeremy is correct here Jeff. Any pre-release I've had, even from guys like Tamiya, never has decals as they are usually outsourced to people like Cartograph. The last 2 Tamiya pre-releases don't even have the photoetch with them.
Of interest is that often the distributors are the ones packaging and shrinkwrapping the kits. Boxes are sent flat and the sprue bags are in large well protected shipping containers.
So if I get a kit that is missing something, or is broken, I go to the main distributor for the kit in Canada, or the US. I get a replacement faster that way. If I'm ignored... then I contact the manufacturer.
Regarding decal setting; I use Solvaset which is like industrial strength softener. It's tricky to use but I now never worry about the 'lay of the land'.