I agree that with rising costs we should get better customer relations and better service, but, we have to remember that, in a down economy it's all about profits and money, the customer is a, purchase at will status. Only Tamiya, to my limited knowledge, includes a form to purchase replacement parts. And, Stevens Int. is no help at all.
Oh by the way, whats with all the figures being made these days. I'm not a figure modeler, I try to avoid them if possible too hard to see for me. Not a rant just asking.
