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. . . It took a great deal of work to straighten and fix a number of bubbles in the castings, and get substitutes for some many of the parts that were just not well-cast (small pieces that were cast hollow and fell apart). I have asked for substitute parts (on three occasions) . . .
Regardless of how nice or responsive the company may be, at what point do you say, "If they aren't going to take the time to cull the scrap pieces out of their kits, why should I" and send it back for a refund?
I'm curious: Just how difficult is it to look over the items you are selling, remove the defective parts, and replace them with good ones?
I wonder if we would hear more complaints if most resin kits didn't just pass from owner to owner for fifteen years until the guy who buys it out of a box under a vendor's table for $3 looks at it closely and finally tosses it in trash . . .
KL
