Hello,
I don't know if I should be more worried than irritated, but I placed an order with Inside The Armour back in October 2015 for several of their resin upgrades. The owner did state they had a one month back order lead time (many of the items were cast to order), so I didn't think much of it.
Come December 2015, I sent an e-mail to inquire on the status of my order; no response. Given the holiday season, I gave them the benefit of the doubt. Come the new year I sent another e-mail as a follow-up reminder and then another a week later but no response.
By no means am I writing this topic to disparage Inside The Armour, but the lack of communication on their part is a bit troubling and alarming to me. Instead, I am writing this topic to see if anyone who has recently placed an order has received what they paid for or are experiencing the same situation as I.
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Inside The Armour Order Problems
Metal_blast
Ontario, Canada
Joined: January 31, 2008
KitMaker: 199 posts
Armorama: 188 posts
Joined: January 31, 2008
KitMaker: 199 posts
Armorama: 188 posts
Posted: Sunday, January 24, 2016 - 04:12 AM UTC
C_JACQUEMONT
Loire-Atlantique, France
Joined: October 09, 2004
KitMaker: 2,433 posts
Armorama: 2,325 posts
Joined: October 09, 2004
KitMaker: 2,433 posts
Armorama: 2,325 posts
Posted: Sunday, January 24, 2016 - 04:19 AM UTC
You know they closed shop? I think this was late last year.
Cheers,
Christophe
Cheers,
Christophe
C_JACQUEMONT
Loire-Atlantique, France
Joined: October 09, 2004
KitMaker: 2,433 posts
Armorama: 2,325 posts
Joined: October 09, 2004
KitMaker: 2,433 posts
Armorama: 2,325 posts
Posted: Sunday, January 24, 2016 - 04:21 AM UTC
Metal_blast
Ontario, Canada
Joined: January 31, 2008
KitMaker: 199 posts
Armorama: 188 posts
Joined: January 31, 2008
KitMaker: 199 posts
Armorama: 188 posts
Posted: Sunday, January 24, 2016 - 04:22 AM UTC
Quoted Text
You know they closed shop? I think this was late last year.
Cheers,
Christophe
Yes I am well aware they closed up shop for resin/photo-etch upgrades, but they made an announcement back in September 2015 stating so, and that you could place orders up until sometime mid-December 2015. I placed an order in October 2015, well before their cut-off date to order items.
Again, my issue has been their lack of communication (at least for me).
C_JACQUEMONT
Loire-Atlantique, France
Joined: October 09, 2004
KitMaker: 2,433 posts
Armorama: 2,325 posts
Joined: October 09, 2004
KitMaker: 2,433 posts
Armorama: 2,325 posts
Posted: Sunday, January 24, 2016 - 04:42 AM UTC
Sent you a PM.
verngood
United States
Joined: November 04, 2015
KitMaker: 15 posts
Armorama: 11 posts
Joined: November 04, 2015
KitMaker: 15 posts
Armorama: 11 posts
Posted: Sunday, January 24, 2016 - 04:55 AM UTC
I also are waiting an order, Churchill Mk 1. I did receive a Centurion Mk1 in Dec
Vern
Vern
kampfy
Texas, United States
Joined: December 19, 2010
KitMaker: 198 posts
Armorama: 161 posts
Joined: December 19, 2010
KitMaker: 198 posts
Armorama: 161 posts
Posted: Sunday, January 24, 2016 - 10:16 AM UTC
I'm also still waiting for a Centurion mk.V turret that I ordered in September. I did receive a reply and refund for another item back in late December that he did not recast.
gharker
British Columbia, Canada
Joined: May 21, 2014
KitMaker: 109 posts
Armorama: 109 posts
Joined: May 21, 2014
KitMaker: 109 posts
Armorama: 109 posts
Posted: Monday, January 25, 2016 - 02:30 AM UTC
I just received my last order from him a few minutes ago. 3 Canadian Churchill sets.
gharker
British Columbia, Canada
Joined: May 21, 2014
KitMaker: 109 posts
Armorama: 109 posts
Joined: May 21, 2014
KitMaker: 109 posts
Armorama: 109 posts
Posted: Monday, January 25, 2016 - 02:42 AM UTC
I was talking with with Chris and he told me that.
"I've confirmed all outstanding orders are still being sent out"
"I've confirmed all outstanding orders are still being sent out"
Posted: Monday, January 25, 2016 - 03:58 AM UTC
Thanks Greg
Yes, ALL orders are being addressed and either sent or (if I absolutely have to, and I really don't want to because I want everyone to get the kits they wanted) refunded
Sorry to everyone that has had a problem.
Everyone here; I've messaged or emailed you. I do have a backlog because demand frankly swamped me (I anticipated a little extra over normal, I got a year's orders in 8 weeks) but even with that you all should have got your orders by now. So get back in touch and I will get them all out wioth tracking numbers in the next couple of days, but not here as I rarely look in
[email protected] or contact me via facebook
Again, apologies for the problems
Chris
Yes, ALL orders are being addressed and either sent or (if I absolutely have to, and I really don't want to because I want everyone to get the kits they wanted) refunded
Sorry to everyone that has had a problem.
Everyone here; I've messaged or emailed you. I do have a backlog because demand frankly swamped me (I anticipated a little extra over normal, I got a year's orders in 8 weeks) but even with that you all should have got your orders by now. So get back in touch and I will get them all out wioth tracking numbers in the next couple of days, but not here as I rarely look in
[email protected] or contact me via facebook
Again, apologies for the problems
Chris
Metal_blast
Ontario, Canada
Joined: January 31, 2008
KitMaker: 199 posts
Armorama: 188 posts
Joined: January 31, 2008
KitMaker: 199 posts
Armorama: 188 posts
Posted: Sunday, February 07, 2016 - 10:47 AM UTC
Hello ,
As an update for those who have yet to receive any outstanding order(s) placed with Inside the Armour, I would just like to share that Chris at Inside the Armour did get in contact with me after seeing this thread, and promptly dispatched my order to which I received last week.
As an update for those who have yet to receive any outstanding order(s) placed with Inside the Armour, I would just like to share that Chris at Inside the Armour did get in contact with me after seeing this thread, and promptly dispatched my order to which I received last week.