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Armor/AFV
For discussions on tanks, artillery, jeeps, etc.
Email Contact for AFV Club?
m75
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California, United States
Joined: July 20, 2002
KitMaker: 666 posts
Armorama: 661 posts
Posted: Thursday, May 24, 2018 - 07:47 AM UTC
Building the M109 Shop Van from AFV Club, and found that sprue "A" lacked one of the front wheel spindles, apparently a "short-shot" in the molding process.

I Googled AFV Club, found the HobbyFan link and filled out the "contact us" form, requesting a replacement sprue. Apparently there is a website issue:

"The website still had the insufficiency and the progress space, depended on your instruction, thank your for your suggestions."

When "submit" button is clicked, there is no response.

Any ideas?
freddietello
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Alicante, Spain / Espaņa
Joined: May 18, 2012
KitMaker: 199 posts
Armorama: 175 posts
Posted: Thursday, May 24, 2018 - 10:21 AM UTC
I've been trying to contact AFV for years, never got any answer.
hoplocat
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Singapore / 新加坡
Joined: May 29, 2007
KitMaker: 119 posts
Armorama: 53 posts
Posted: Thursday, May 24, 2018 - 12:54 PM UTC
Try messaging them on facebook.

https://www.facebook.com/AFVCLUB.TW/
bots1141
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Pennsylvania, United States
Joined: October 14, 2013
KitMaker: 318 posts
Armorama: 313 posts
Posted: Thursday, May 24, 2018 - 01:24 PM UTC
I used facebook messanger and they we great about replacing my missing decals!
jwest21
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Pennsylvania, United States
Joined: October 16, 2006
KitMaker: 3,374 posts
Armorama: 3,126 posts
Posted: Thursday, May 24, 2018 - 06:02 PM UTC
They have a US company that handles issues like that but the name escapes me. I'll see if I can find it. A warning, though- their service is slow and their communication is terrible. It took me multiple emails and almost a year to get a replacement part for their M109A2
jwest21
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Pennsylvania, United States
Joined: October 16, 2006
KitMaker: 3,374 posts
Armorama: 3,126 posts
Posted: Thursday, May 24, 2018 - 06:04 PM UTC
Pretty sure it was Merit http://merit-intl.com/meritnew/index.php?dest=contact
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