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Why does Dragons customer service suck so bad
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United States
Joined: July 11, 2009
KitMaker: 410 posts
Armorama: 119 posts
Posted: Sunday, June 17, 2018 - 02:16 AM UTC
OMG, the replacement guy Allen is rude and not helpful at all. They are a complete joke for sure.
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Quebec, Canada
Joined: January 01, 2004
KitMaker: 7,600 posts
Armorama: 6,110 posts
Posted: Sunday, June 17, 2018 - 02:55 AM UTC
You mean, "Dragon (I don't) Care"?
Staff MemberTOS Moderator
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Stockholm, Sweden
Joined: November 29, 2006
KitMaker: 6,693 posts
Armorama: 5,562 posts
Posted: Sunday, June 17, 2018 - 03:04 AM UTC
Maybe they use the same recruitment consultants as they did when they recruited the Black Label design team ?
/ Robin
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New Jersey, United States
Joined: February 02, 2008
KitMaker: 1,388 posts
Armorama: 1,325 posts
Posted: Sunday, June 17, 2018 - 03:27 AM UTC
The answer is probably a language barrier, understaffed and underpaid workers, little accountability, poor management, and/ or incompetent workers. The best way to use Dragon Care is to avoid using them at all.
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Nevada, United States
Joined: December 21, 2008
KitMaker: 1,109 posts
Armorama: 1,095 posts
Posted: Sunday, June 17, 2018 - 09:00 AM UTC
Except the web site is located in California, oh wait......