The Humanity!
I feel his pain...
I sold some armor on e-bay a bit ago and one guy commissioned me to rebuild his A7V. Did the job, boxed it up (double boxed, lots of peanuts) and I get his e-mail.
The box arrived totally smashed! The entire kit crushed. I felt so bad I offered to send him back his check -
Bottom line its the Neanderthals in the post office, UPS, FED-EX, etc who don't give a crap and toss boxes around just to see if they can hear it break.
Next time its aircraft aluminum with custom injected foam padding. I hope the buyer doesn't mind the $175.00 for shipping and handling.