I got all excited yesterday when I saw a restock of Trumpeter, but the petered out relatively quickly as it was mostly all older stuff and I did look at some Dragon stuff, but all marked PRC. So nothing has even come close to looking like it is changing, based on some of the comments I have seen and what I have seen on the site.

I too have only good things to say about LM customer service.

Even stuff that are not in stock will eventually be shipped to you, although sometimes not at the time frame specified.

I can recall on ordering a set of resin wheels for my FAUN truck and having forgotten all about it when they finally came after some 9 months or so. When I ordered them they were said to be available and propable restock at about two months. My point is that you will definately not lose money with LM, and that you will get your order eventually.

And you can always cancel the delayed order and buy other stuff from them, not many stores do that.

Finally, how many stores do you know that do not charge shipping on after market items?

The only thing that worries me is that their invetory is becoming more sparse in in stock items, especially Legend resin sets, Pontos and Veteran accessories.

Quoted Text

---

....order placed March 3 under the 15% off promotion...

---

Side question: how does everyone find the sales promotions? I only hear about them after the fact. Are they via email or posted on the site? thanks

I too have only good things to say about LM customer service.

Even stuff that are not in stock will eventually be shipped to you, although sometimes not at the time frame specified.

I can recall on ordering a set of resin wheels for my FAUN truck and having forgotten all about it when they finally came after some 9 months or so. When I ordered them they were said to be available and propable restock at about two months. My point is that you will definately not lose money with LM, and that you will get your order eventually.

And you can always cancel the delayed order and buy other stuff from them, not many stores do that.

Finally, how many stores do you know that do not charge shipping on after market items?

The only thing that worries me is that their invetory is becoming more sparse in in stock items, especially Legend resin sets, Pontos and Veteran accessories.

...
After reading this thread I was worried the other three would go to someone else while waiting for the Citroen. They hadn't thankfully, but now I see after the two week PRC warehouse wait that the Citroen status has changed to "INSUFFICIENT QTY in PRC W/H FOR ALL PENDING ORDER, ADD. PROCUREMENT IN PROGRESS" and the order tab now shows "restock" while the website shows it now back-ordered.
...

Quoted Text

---

...
After reading this thread I was worried the other three would go to someone else while waiting for the Citroen. They hadn't thankfully, but now I see after the two week PRC warehouse wait that the Citroen status has changed to "INSUFFICIENT QTY in PRC W/H FOR ALL PENDING ORDER, ADD. PROCUREMENT IN PROGRESS" and the order tab now shows "restock" while the website shows it now back-ordered.
...

---

My one day later update: Yesterday I sent a request to cancel the Citroen and ship the other three in stock items (they were listed as "F.RESERVED"). But got reply this morning saying one of the other three is also now out of stock. What a pain.

I checked the other item were in PRC W/H with only one pc. It must be an error (but even so, it should not display F.RESERVED as F.RESERVED means the item actually in HK stock. Please drop me an email and I would like to see if any potential issue within the case.

Placed an order on friday, with this topic in mind. Although everything went through and I paid the order didn't remove the items from stock. In fact until I got the confirmation email the items I ordered were still on stock (about 24h on a weekend). So anyone who ordered the same thing in that time would see all the items in stock. Thats a problem.

On another note, Raymond please update your search function because it shows a limited number of items. For example if I search for all dragon in 1/35 I get only 300 hits, if I only search 1/35 dragon armour I still get 300 hits, but some that I didn't get on the first search. So some models, if you don't specifically know what you are looking for, won't show up because they are 301st in line.

Best regards

The issue I have been experiencing is their PRC versus Hong Kong stock. I ordered an item that stated stock PRC but after almost 4 weeks I never got a shipping confirmation. When I inquired I was told it was in PRC and going to ship. So, with this flub I cancelled my order took, the credit, and purchased an item from the HK stock. So, now its been 6 weeks since my original order and 2 weeks since my HK order. Both were suppose to ship air via PRC or HK. No sight of it yet. I think LM should stop saying items shipped air will be received in 7-10 business days. It was like that a before but not anymore. Perhaps they should say 2-3 weeks.

In spite of problems, I have placed an order 7-12 day shipping. I hope to realize the order, within the next 2-3 weeks. The item was listed as "in stock", when I placed the order and payment should be confirmed in short.

Quoted Text

---

In spite of problems, I have placed an order 7-12 day shipping. I hope to realize the order, within the next 2-3 weeks. The item was listed as "in stock", when I placed the order and payment should be confirmed in short.

---

Dear Matt,

Your order has been adjusted to HK post e-Express, can you email me when you received. I want to see the difference in the delivery time .

Regards
Raymond

Quoted Text

---

The issue I have been experiencing is their PRC versus Hong Kong stock. I ordered an item that stated stock PRC but after almost 4 weeks I never got a shipping confirmation. When I inquired I was told it was in PRC and going to ship. So, with this flub I cancelled my order took, the credit, and purchased an item from the HK stock. So, now its been 6 weeks since my original order and 2 weeks since my HK order. Both were suppose to ship air via PRC or HK. No sight of it yet. I think LM should stop saying items shipped air will be received in 7-10 business days. It was like that a before but not anymore. Perhaps they should say 2-3 weeks.

---

Dear Dave,

can you PM me or email [email protected] for your order# ? Since we used to use HK POST to post to CANADA, but we change to DHL by 2013 via Germany. Last Dec 2016, we also change to CANADA shipment via UK. I know it is not as fast as before (direct route from HK->CANADA). But the HKPOST shipping rate jump sky high.

But in order to maintain the services performance which we used to have, we have changed the routing via HK POST e-Express which should reach N.A. around 7-10 working days. But the shipping get increased.

We monitor if the customer willing to pay less for 2-3 weeks or 7-10 days with higher shipping cost.

The next system upgrade will let you select the routing via which post office.

Regards
Raymond

DO17/0200378994 Shipped 2/24/2017 7-11 day shipping
Arrived 3/14/2017 in Ontario Canada

Darryl